Tuesday, March 9, 2010

Bank of America Ending Overdrafts On Debit Cards

In a move that could bring an end to the accidental $40 cup of coffee, Bank of America said Tuesday that it was doing away with overdraft fees on purchases made with debit cards, a decision that could cost the bank tens of millions a year in revenue and put pressure on other banks to do the same.
Officials of the bank said that effective this summer, customers who try to make purchases with their debit cards without sufficient money in their checking account will simply be declined. Debit purchases account for roughly 60 percent of overdrafts at Bank of America, the nation’s largest issuer of debit cards.
The change comes as banks brace for a new federal rule that will force them to get permission from account holders before providing overdraft services for debit cards and A.T.M. withdrawals. That change was already expected to wipe out billions of dollars in overdraft revenues for the banks.
The announcement comes after considerable consumer and political outcry against overdraft fees on deposit accounts. Over the last decade, the fees have become a major source of revenue for banks as they realized they could make more money by covering consumer overdrafts, offering a short term loan for a fee, than in denying them.
Last year alone, banks generated about $20 billion from overdraft fees on debit purchases and A.T.M. transactions, and another $12 billion by covering checks and recurring bills, according to Moebs Services, an economic research firm.
But as reports surfaced of customers racking up hundreds, even thousands, in overdraft fees, often for purchases of just a few dollars like a cup of coffee, regulators and lawmakers stepped in. As of July 1, the Federal Reserve will require that banks obtain a customer’s consent before they can charge them overdraft fees for A.T.M. transactions and debit purchases; currently, many banks automatically enroll customers.
In anticipation of the new Fed rule, some banks have begun marketing campaigns to encourage their customers to opt in to overdraft protection to keep the dollars flowing.
Several bills have been introduced in Congress that would go beyond the Fed’s rules on overdraft fees.
Bank of America, by deciding to scrap overdraft charges on debit cards purchases instead, is hoping to bolster its reputation with consumers at a time when anger at banks for their role in the financial crisis remains high.
Bank of America’s new overdraft policy takes effect on June 19 for new customers and early August for existing ones. Overdraft protection will still be available, typically for a fee of $10, to customers who link their checking accounts to savings accounts or credit cards.
Bank officials declined to say how much money the bank currently makes from overdraft fees, but anecdotal data suggest it had been a multibillion-dollar business for the bank.
“Consumers have shown a willingness to incur overdrafts if it’s covering mortage payments or car payments, but not to cover a hot dog and a soda,” said Greg McBride, senior financial analyst at Bankrate.com and one of a handful of analysts and consumer advocates briefed by Bank of America on its new policy. “They don’t want to incur overdrafts on everyday purchases.”
Martin Eakes, chief executive officer for the Center for Responsible Lending, called Bank of America’s decision “a very big deal.”
“If Bank of America can forego the fee income and do the right thing by their customers, this should be seen as a direct challenge to the other big banks to match and do the same,” said Mr. Eakes, who serves on a Bank of America advisory council, an unpaid position.
Of course, because of the new federal rule that requires customers to opt in to overdraft protection, all the big banks are anticipating a sharp drop in revenue once it goes into effect this summer.
But Mr. Eakes noted that because of Bank of America’s size, it might have still charged hundreds of millions of dollars in overdraft fees even if most of its 37 million debit customers in the United States dropped out of overdraft protection.
Most major banks continue to charge overdraft fees on debit purchases, though some have modified their policies to appease critics. Citibank, for example, does not allow overdrafts for debit purchases or A.T.M. withdrawals.
It was not known on Tuesday how other banks would react to the change in Bank of America’s overdraft policy. The bank briefed only a handful of news organizations, including The New York Times, with an understanding that its competitors would not be notified until Wednesday.
Last September, Bank of America announced less ambitious changes to its overdraft policy — not charging customers who exceed their balance by $10 or less, for instance — only to have other banks rush out their own overdraft changes that same day.
In its fourth-quarter earnings call in January, Bank of America said those modest changes, which also limited overdrafts to four a day, cost the bank $160 million in just that quarter alone.
Bank of America’s about-face comes as banks are rethinking their policies on consumer products like credit cards, mortgages and debit cards, to comply with new laws and regulations and the continued economic malaise. In the past, a relatively small number of customers generated such enormous fees from overdraft charges and penalties on credit cards that they literally subsidized free checking and generous rewards programs for the majority of customers.
In the case of overdraft, 93 percent of the fees are generated by just 14 percent of the customers who exceed their balances five times or more a year, according to a 2008 study by the Federal Deposit Insurance Corporation. Three quarters of customers are not charged overdraft fees at all, the study found.
But the meltdown in consumer credit, combined with new rules limiting banks’ ability to make money on credit cards and overdraft fees, has prompted banks to experiment with fees that reach a broader set of customers, like annual fees on credit cards and monthly fees on checking accounts.
In my opinion this new law is great both for the people and the bank. The people will be able to avoid that extra charge and avoid purchases that they can't afford. For the bank, this new law will attract other debit card holders and serve as competition. Will other bank react to this new law and do the same? What are some other benefit the bank or people can get from this? What is your opinion on this?

6 comments:

  1. I'd imagine that other banks will take a look at how much money they might gain with new customers attracted by the removal of overdraft fees versus how much money the might gain while still charging ridiculous overdraft fees.

    Overdraft fees, as they have been used, seem among the quintessential examples of the wealthy profiting at the expense of the poor. While people really should keep better track of their accounts and know whether their checking account has a balance remaining, it's harmful for the banks to exploit what often comes down to natural human forgetfulness.

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  2. This is such great news! I am seriously considering switching my debit account to Bank of America simply because of this new policy change. I've definitely fallen prey to the credit exploitation multiple times, and it is such a pain when a minor miscalculation can lead to huge overdraft fees. While having your card declined can be pretty embarrassing, the pain of the $40 cup of coffee is much worse.

    I hope that this policy change brings many new customers to Bank of America to support their positive change in the credit system. It would be unfortunate to see them revert to the old policy if they weren't able to make enough money to keep their company afloat.

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  3. I feel like this policy is long over due. How is it that we have come so used to being able to spend non-existent money? I feel like letting consumers know when they have no money to spend is the responsible thing to do and I believe that all banks should follow in suit to get American spending back on track and more trust between consumers and the banking system.
    E

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  4. I have mixed feelings about this; sometimes I purposely overdraft my debit card so that it pays from my savings because I can have six free transfers a month. It is nice to have this option available when I forgot to put money onto my balance and I really need to buy something. On the other hand, I am aware that there are people (like my sister : P) who depleted their entire savings account because they never realized when they were overdrafting. I guess it's probably a good idea to have this policy. E

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  5. This is great for households! Overdraft fees remind me a lot of the sneaky money making schemes that cell phone companies used that were discussed in the blog awhile ago. Personally, I think this will increase consumer trust in the banks a lot. If banks got $32 billion in overdraft fees in one year, that means they have pissed a lot of people off with their overdraft fees. I'm sure that bank of america will get more business after this. Probably not enough to cover the millions in lost overdraft fees, but still...

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  6. I agree with Hannah! this policy is long overdue- and it is fabulous news. This will definitely help citizens to learn how to manage their money better, which is especially important in the current state of our economy.

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